Legal

General Terms & Conditions

These General Terms and Conditions outline the rights, responsibilities, and obligations that apply when working with Flume. They are designed to ensure transparency, protect both parties, and create a clear foundation for successful collaboration. By engaging with our services or visiting our website, you agree to these terms as the framework that governs our professional relationship.

1. Introduction

These are the Terms and Conditions of use relating to the Flume website located at the following URL – https://flume-agencu.com/ (“the Website”) provided by Flume Communications (Pty) Ltd (Registration Number: 2012/213644/07) (“Flume”), a company based in the Republic of South Africa (“South Africa”). These terms and conditions (“Terms and Conditions”) govern your (“the User”) use of the Website. By accessing or using the Website, the Users bind themselves to the Terms and Conditions set out in this document. The content of, and available on, the Website, is either proprietary to Flume or utilized in terms of a written license agreement entered into between Flume and the proprietor of such content. As such, the Users may not access, display, use, download, and/or otherwise copy or distribute any such content obtained on the Website for any purposes other than as provided for in these Terms and Conditions without the prior consent of Flume, or the individuals to whom any relevant personal information relates.

2. Definitions

The headnotes to the clauses of these Terms and Conditions are for reference purposes only and shall in no way govern or affect the interpretation of nor modify nor amplify these Terms and Conditions nor any clause hereof. Unless the context dictates otherwise, the words and expressions set forth below shall bear the following meanings and cognate expressions shall bear corresponding meanings:

2.1. Active Processing

Shall mean instances where Flume has directly been provided with the Personal Data of Data Subjects, such as when Users submit an enquiry in respect of the Services, or when Users provide Personal Data to Flume pursuant to making use of the Website.

2.2. Applicable Laws

Means all applicable laws, regulations, regulatory requirements and codes of practice of any relevant jurisdiction, as amended and in force from time to time.

2.3. Client

Shall mean any Person making use of the Flume Website.

2.4. Cookies

Means small text files that store non-personally Identifiable Information about Users, either temporarily in connection with a User’s Internet Protocol (IP) address (known as a temporary or session cookie, and deleted once a Data Subject closes their browser window) or more permanently on the hard drive of a User’s device (known as a permanent or persistent cookie).

2.5. Device

Shall mean the device used by the User to access the Website, such as a desktop computer, laptop, smart phone, tablet or similar device.

2.6. Data Protection Legislation

Means any data protection or data privacy laws applicable within any Territory.

2.7. Data Subject(s)

Shall mean any person to whom any Personal Data relates, which shall include the User.

2.8. Flume

Shall mean any person to whom any Personal Data relates, which shall include the User.

2.9. Flume's Associates

2.9. Governing Law

2.10. Intellectual Property

Shall mean Flume Communications (Pty) Ltd, a company duly registered and incorporated in accordance with the laws of the Republic of South Africa with registration number 2012/213644/07 and, where applicable, any of its Affiliates, who are the providers of the Website and any associated Services.

 

Introduction

These are the Terms and Conditions of use relating to the Flume website located at the following URL – https://flume-agencu.com/ (“the Website”) provided by Flume Communications (Pty) Ltd (Registration Number: 2012/213644/07) (“Flume”), a company based in the Republic of South Africa (“South Africa”). These terms and conditions (“Terms and Conditions”) govern your (“the User”) use of the Website. By accessing or using the Website, the Users bind themselves to the Terms and Conditions set out in this document. The content of, and available on, the Website, is either proprietary to Flume or utilized in terms of a written license agreement entered into between Flume and the proprietor of such content. As such, the Users may not access, display, use, download, and/or otherwise copy or distribute any such content obtained on the Website for any purposes other than as provided for in these Terms and Conditions without the prior consent of Flume, or the individuals to whom any relevant personal information relates.

Definitions

The headnotes to the clauses of these Terms and Conditions are for reference purposes only and shall in no way govern or affect the interpretation of nor modify nor amplify these Terms and Conditions nor any clause hereof. Unless the context dictates otherwise, the words and expressions set forth below shall bear the following meanings and cognate expressions shall bear corresponding meanings:

Active Processing

Shall mean instances where Flume has directly been provided with the Personal Data of Data Subjects, such as when Users submit an enquiry in respect of the Services, or when Users provide Personal Data to Flume pursuant to making use of the Website.

 

What makes flume different

We're big enough to deliver, small enough to give an f.

If you’re looking for an agency that’s big enough to deliver and small enough to give a real damn, you’ve found it. Flume brings you the firepower and quality of a top European agency at rates that make CFOs smile, powered by our South African talent base. You get the full agency experience, seamless, responsive, and built to move your brand forward without compromise.

5 Reasons to Contact Flume for Digital Marketing

  1. Strategy first: we build everything around your brand and business goals
  2. People-powered digital: culture-first. Ego-free. Built for collaboration and long-term impact.
  3. KPI-based pricing: if we don’t meet your agreed-upon targets, we adjust our rates accordingly until we do.
  4. In-house talent only: 175+ specialists under one roof. No outsourcing. No freelancers.
  5. The follow-the-sun model: while others sleep, we ship. Your progress doesn’t pause.

Business Inquiries

Wouter van der Hucht
Head of International Client Relations

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